Mercedes

Redline Automotive is an independent, family-run business providing well-respected Mercedes servicing in Byker, Newcastle, since 2009. Our reputation as an honest, trustworthy garage brings us, customers, not just from our local area, but from all across Tyneside.

With our workshop situated on Coquet Street, just off the A193 in Byker, Newcastle, you’ll find us easy to get to. Once you’re here, there’s plenty of parking and a comfortable waiting area with free wifi and refreshments, where you’re welcome to relax while we service your Mercedes. Being fairly central, there are a lot of shops and places to eat within walking distance of the garage such as the popular Quayside, and the Manors metro station is only a 5-minute walk away.

But don’t worry, if getting to the workshop may prove difficult, we’ve got you covered – we offer a free car collection and delivery service within a 15-mile radius. We also have courtesy cars available for your use – let us know if you’re interested when you’re booking in order to avoid disappointment.

Redline Automotive have a large, purpose-built workshop with three service bays that is kitted out with state-of-the-art automotive technology including dealer level diagnostic software and tooling. Alongside our impressive workshop and equipment, we have an outstanding team of experienced, factory-trained technicians who are committed to, and have a reputation for, providing excellent workmanship, and always with a smile.

When you bring your Mercedes into Redline Automotive, you have the choice of our Full or Interim service packages as well as manufacturer service schedules if you’re car is still in its warranty period. If you’re not sure which service option to go for, have a chat with one of the team and we’ll be able to advise you on which option is the best for you and for your car, depending on its age, mileage and service history. Whichever servicing option you choose for your Mercedes at Redline Automotive, you can rest assured that you’ll be getting the quality of work and parts that you’d expect from the Mercedes dealership but without the mark-up.

Don’t let anyone tell you that if you have your Mercedes serviced at an independent garage, the warranty will be invalidated. It’s not true. Since the Block Exemption rule in 2003, drivers can take their vehicles to independent garages such as Redline Automotive for servicing even if the vehicle is still within its warranty period and the warranty will remain intact. This provides the driving public with a much cheaper, but just as effective servicing option as they would get at a dealership. Bring your Mercedes into Redline Automotive for servicing today, and reap the benefits.